Shipping & Return Policy

Shipping & Postage

Delivery Time = Process time + Shipping time

Australia: AU $7.95

Everywhere Else: AU $14.95

Fedex Express: AU $32

Processing Time 1-5 Days.

Delivery Time 2-13 Business Days.

All shipment comes with tracking numbers, shipping from either Australia or China.

Opening Hours

9am -5pm Monday to Sunday AEST

Custom & Personalized Orders

We accept all custom & personalized orders. lf you would like to inquire about a custom personalized order.

Please send us a message through Etsy or email us: bellevbluecraft@gmail.com

Returns

Please contact us within 7 days of receiving the item before initiating a return.

All items must be returned in their original, unworn, and undamaged condition.

Please note that we do not offer exchanges or returns for reasons such as a change of mindThe buyer is responsible for covering the return postage and shipping costs.

Refunds will only beprocessed for faulty or damaged items.

All returned items must include a tracking number.

Please ensure the item is shipped back to us within 20 days from the date of its arrival.

Only accepted return address: PO Box 202 Epping NSW 1710 Australia

Refunds

Contact us within: 3 days of delivery if you seek for refund.

Because of the nature of these items, unless they arrive damaged or defective, l can't accept returnsfor: Custom or personalized orders

Ship the order back to us no later then 20 days of arrival.

Request a cancellation or an order: within 12 hours of purchase.

Wholesale Rates

Wholesale Rates In AUD.
Spend $800 – Receive 5% off
Spend $1,200 – Receive 9% off
Spend $1,800 – Receive 12% off
Spend $2,000 or more – Receive 15% off

Return Address:

PO Box 202 Epping NSW 1710 Australia